Hello,
Oct 19, 2018 Scansnap was developed more for a better user experience for the general consumer who may not want or need to deal with a TWAIN compliant scanner's set up process. Just thought I'd add the link from Doug Cripps (ScanSnap sales manager) who posted in the Scansnap community, giving a response as to why and I'll condense it here as well. Aug 13, 2018 Fujitsu ScanSnap iX500 Driver – Fujitsu ScanSnap iX500 is a type of Fujitsu Scanner device that comes equipped with an Automatic Document Feeder (ADF). In addition the Fujitsu ScanSnap iX500 is also equipped with duplex scanning function from Fujitsu ScanSnap iX500 Scanner. Image Scanners ; ScanSnap Support Site; ScanSnap Support Site.
World-class scanning technology demands world-class scanner support. That’s why Fujitsu has made it easy for you to find support information and key scanner downloads for all of its scanner models. Find installation guides, technical data, parts numbers for scanner consumables, and more via the. The entire Fujitsu ScanSnap series does not have a WIA driver. It also does not have an ISIS or TWAIN driver. The ScanSnap scanners have no standard drivers and therefore cannot be used to scan from any other software. Fujitsu created proprietary scanning drivers for the ScanSnap series and the only way to scan is with the ScanSnap software.
Thank you for posting your query on Microsoft Community.
With the issue description, I understand that you have Fujitsu iX500 scanner, but it do not scan even after installing the setup from the disc.
I understand your concern and I will certainly help you in resolving this issue.
Before going forward if you could answer a few questions then it will be easy for me to provide you more effective solutions.
1. What is the OEM build installed on the PC?
2. Have you installed this scanner first time on the PC?
3. What are the other recent hardware/software changes made to the machine?
As per my understanding there could be certain reasons for the scanner not working:
- The preferred scanning drivers(WIA drivers) might not be there on the computer.
- If this is the first time installation of scanner on the computer, it might a hardware compatibility issue.
- If any hardware/software changes are made to the machine, then again it might be the driver issue.
By following below steps your issue might get resolved.
Method 1:
Try to install all the updates on your computer. When we get windows updates, we get updates for drivers & software also. So Installing the updates may resolve the issue.
Wia Driver Scansnap S1300i
Method 2:
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Scansnap S1300i Wia Driver Windows 10
Try to Uninstall & Reinstall the Printer & Scanner drivers for Fujitsu iX500
- To uninstall the drivers you can follow “Step 2 of Method 2” from the reply posted by Microsoft Forum Moderator Syed N replied on July 21,2010.
- To Reinstall the printer/scanner drivers you can visit the manufacturer’s website & you can find the updated scanning drivers according to the operating system installed on your PC. In order to install the drivers from manufacturer’s website, please follow below steps:
- Go to the manufacturer’s website (Fujitsu).Our unique Photo Image Maker shapes can be filled with pictures, colors, gradients and text, and can have borders, be made transparent, resized and rotated. 28 Languages.Size: 176.4 MB License: Shareware Price: $49.95 Keywords: - -Data Added 1: March 28, 2010Animated GIF Banner Maker is software designed for making animated GIF Banner file from graphic files. It is designed for Windows 7, Vista, 98, ME, NT, 2000, or XP system. Polaroid photomax image maker software. With this software, you may make an animated GIF banner with your pictures within minutes. Use your photos and/or our library.
- Enter the relevant information & try to search for drivers using following information:
- Name & Model number of the scanner.
- Search using operating system installed on the PC.
- Search using serial number of the scanner (if any).
- Download the latest drivers for scanner & printer.
- Once downloaded, install the drivers.
- Reboot the machine & check if you are able to use the scanner.
I hope by following these steps your issue will be fixed.
Please let me know if you need further assistance.